Contact Information

At Rosvelta, we prioritize providing helpful customer service and making your shopping experience as smooth as possible. Below, you’ll find details on how to contact us and how we handle customer inquiries.

How to Contact Us

If you have any questions, concerns, or feedback, you can reach out to our team via:

Email: inforosvelta@gmail.com

Contact Form: Visit the “Contact Us” page on our website and fill out the form.

Social Media: You can message us directly on our official social media platforms, where available.

We aim to respond to all inquiries within 24–48 hours during our business hours.

Business Hours

Monday to Friday: 10:00 AM – 6:00 PM
Saturday and Sunday: Closed

Please note that response times may be slightly longer during weekends, public holidays, high-demand periods, or promotional periods.

Information We May Ask For

To assist you more efficiently, we may ask for:

• your order number
  
• details of the issue or question
  
• your email address associated with the order
  
• photos or videos if your inquiry relates to a damaged, defective, incorrect, or missing item

Please note that we will never ask for sensitive information such as your password, full payment card number, card security code, or banking login details.

Contact Details

Rosvelta
Email: inforosvelta@gmail.com